Files created in the Editor and Order Form are stored for a limited period. The planned deletion date is displayed in the cart next to each product.
For projects that are NOT photo prints:
1. Ordered and paid – deleted 400 days after payment.
2. Ordered but not paid – deleted 90 days after the order date.
3. Added to cart but not ordered – deleted 180 days after the last save or auto-save.
For photo print projects:
1. Ordered and paid – deleted 400 days after payment.
2. Ordered but not paid – deleted 90 days after the order date.
3. Added to cart but not ordered – deleted 90 days after the last save or auto-save.
How to Extend a Project’s Validity?
To extend your project's validity, log into your account, go to the cart, and click "Edit Project".
If you want to reorder a previously paid project, copy the order from your order history.
