FAQ

Consider these factors to decide on the perfect ArtiBook for your story:

Content: Think about the theme and content of your story. Are you looking for a basic book or something more special and unique?

Budget: Define your budget for the photo book project.

Choose between:

ArtiBook No.1 - A minimalistic softcover photo book, our bestseller, featuring a light form and soft sheets, starting from £27.00

ArtiBook No.2 - A classic hardcover photo book with soft sheets, starting from £84.00

ArtiBook No.3 - A stylish photo album with rigid cards and lay-flat design, starting from £99.00.

ArtiBook No.4 - A photo book of the highest quality, beautifully elegant with lay-flat soft sheets, starting from £119.00

Learn more about our photo books here. You can also use our simple chart to compare the books.

Your photos will be printed as they are, without any editing, giving you complete creative control over the final outcome.

We have an open pricing policy. To check the price of a particular product, please check our price list available here or use the calculator by adding the product to the cart.

We do not offer paper samples at the moment. 

As part of the branding strategy, we print Artibo logo on the back cover of each photo book, it is around 20mm high.

As you personalize your book, you will see an option to remove the logo among other add-ons. Please be aware that this is a paid service, and the price will be indicated on the calculator.

Absolutely! If you place an order for a minimum of 10 copies of the same book, you can have your own graphics or logo printed on the cover. Please provide us with a vector graphic of your project. For more details, feel free to reach out to us at orders@artibo.com

For standard orders, we suggest using the Title Page as the first page of your book, which allows you to design it freely according to your preferences.

Unfortunately, once payment is made, the project is immediately sent to production. Consequently, any changes are not possible at this stage. We recommend thoroughly reviewing your project before finalizing the payment to ensure everything meets your expectations. If you have any questions or concerns, please don't hesitate to reach out to our support team.

At this time, we do not offer this service.

Regrettably, using more than one type of paper in a single photo book is not possible. You are limited to using only the paper type offered in your photo book; using a different type is not possible.

Discounts apply as follows:

ArtiBook No.2, ArtiBook No.3, ArtiBook No.4: 5 or more copies (same project)

ArtiBook No.1: From 10 copies on (same project)

ArtiCards: From 3 packages on (same project)

For individual pricing, kindly contact us at info@artibo.com before placing the specified orders.

Completed/archived projects are removed after 400 days from the date of product purchase. To extend its validity by another 90 days, please copy the order (located in Order History) and place it in the cart.

To place a reorder, navigate to the Customer zone and select "Order History." Click on "Show all" to view your previous orders. From there, you can easily copy your order, which finally would be added to the cart.

The pictures inputted need to be in jpg / 300dpi/ sRGB/ from 1MB up to 30MB.

 In terms of photo books, the Online Designer will alarm you if the size of a picture is not accurate.

Our Online Designer draws the photo/design to the edges along with the bleeds. In order to create a postcard with borders, the design should be made in an external tool, e.g. Photoshop or InDesign, and then uploaded into the Designer on the front side of the postcard.

Should you wish to design a postcard with a white border, please contact us: info@artibo.com asking for additional details re postcard dimensions, bleeds, etc.

In your cart, you will find a magnifying glass button. It allows you to preview your project. You can also generate a link here to send this preview to any number of people.

Yes, you can edit your project freely, and make changes until the payment stage. Whenever finishing your work, click on the save button placed in the top right corner in the Online Designer.

Unpaid/ Unfinished projects are removed after 90 days from the date of their last edition. To postpone the date of project deletion by another 90 days, go to your cart and click on the Edit Project icon which is placed next to the magnifying glass button.

To apply the code to your order, add items to your cart and proceed through the checkout steps until the payment stage. Copy/paste your code in the box signed “Include Promo Code”. Once clicked on the “Apply” button, your order will reflect your savings amount.

Practically, the only thing you cannot change once you started designing is the type of book, and the size, so all the add-ons like paper type, the title, number of pages are changeable.

In the bottom right corner of the Online Designer, you will find the “Add blank page” option or the “Remove” option. They allow you to change the number of pages in your design.

You may decide on the number of copies by using a quantity counter at the book personalisation stage:

You may also increase the number of copies once you have finished the design. The counter is available in the cart:

We deliver to most EU countries and the UK. Please feel free to check the list of all the countries we deliver, marked in blue on the map.

We do our very best to keep delivery times to a minimum. Please check the “Production and shipping time” section to get more details.

We stand behind the products we create, your satisfaction is our priority.

Our products are personalised, thus cannot be returned for a refund once ordered unless they arrive damaged or with a quality issue. In case of such a problem, please contact us on orders@artibo.com, enclosing a short note and, ideally, some pictures. 

We will investigate it for you, and give you further instructions. You can read more about the procedure here.

Unfortunately not, the delivery is possible within the country chosen at the registration. If you have assigned your account to the wrong country, please set another account.